Virtual Dog Groom Pack

£30.00
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+

Thinking of cutting your dog's hair at home? Well we should probably be telling you not to. But if they really can't see - at least we can help you do it more safely. 

This pack includes:

1 x thinning scissors 

1 x comb

1 x coat scissors (not £100 professional scissors but better than craft or kitchen scissors) 

And most importantly 30 minutes instructional consultation over Facetime/Zoom with Heather as she guides you through the best way to safely trim your dog. Heather is a Professional Dog Groomer with a City and Guilds Level 2 & 3 Diploma. She has been grooming dogs for 6 + years and is very experienced. Heather is passionate about practical pet grooming and is hoping to help you care for and groom your dog as safely as possible. 

Heather is available whenever time is convenient to you, to be arranged after purchase. Available to anyone in the UK not just Underdog customers. Anyone who has already purchased scissors from us is also entitled to a free consultation. Please email sales@underdogpets.com to arrange.

NB: Dog Grooming is a skill, so please don’t expect a trim anything like what you’ll get at Underdog but it’ll be fun, you’ll learn some new tricks, and we get to catch up face-to-virtual-face.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We ship to any address in the United Kingdom. Note that there are restrictions on some products, and products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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