Our mission to make the world better, one happy dog at a time also extends to our team members. A happy workplace creates a collaborative team which allows us to provide exceptional customer service. Our team works hard to create a calm and friendly environment for dogs and to provide their owners with everything they need for their pets.

We strive to be the best employer in our industry by creating an enjoyable workplace with opportunities to gain new skills, and grow both personally and professionally. Our values are not only shown through how we communicate with our customers and how we treat our employees, but also in our charitable efforts. We fundraise yearly for non-profits in our community in order to support animal welfare charities and those involved in the well-being of dogs.

Under the Five Freedom Animal Health & Welfare Act 2006 a dog must protected from pain, suffering, injury and disease. That is why ALL of the Underdog Staff have undergone a nationally accredited and certificated course for OCN Level 3 Advanced Companion Animal CPCR and First Aid for Pet Care Professionals. 


Mission & Values