Full Groom
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This includes bath, blow dry, brush, breed or custom clip, toenail trim, and ear clean. The essential underdog to top-dog experience.
We recommend adding Teeth Brushing which is an additional £5 as it keeps dogs teeth strong and healthy
If your dog does not feature as an option, please choose the option most similar in size to your dog and we can make changes to your purchase upon arrival if it is necessary. If you're still unsure please don't hesitate to call, email or use the social media links to get in touch.
Please note that this price chart is only a guideline. The following factors may vary the price of the service and will be taken into consideration:
- Size of the dog
- Grooming history
- Stage of the coat and it’s condition
- Thickness of the coat
- Medical Conditions
- Dog’s age
- Dog’s behaviour
We need to consider these factors as they determine the levels of work required. We do not want to overcharge you neither do we wish to underestimate our work. Please be as precise as possible when describing your dog to us if you book over the phone.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We ship to any address in the United Kingdom. Note that there are restrictions on some products, and products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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